Questioning Big Data: Crowdsourcing crisis data towards an inclusive humanitarian response

Mulder, Femke and Ferguson, Julie and Groenewegen, Peter and Boersma, Kees and Wolbers, Jeroen (2016) Questioning Big Data: Crowdsourcing crisis data towards an inclusive humanitarian response. Big Data and Society, 3 (2). pp. 1-13. ISSN 2053-9517

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The aim of this paper is to critically explore whether crowdsourced Big Data enables an inclusive humanitarian response at times of crisis. We argue that all data, including Big Data, are socially constructed artefacts that reflect the contexts and processes of their creation. To support our argument, we qualitatively analysed the process of ‘Big Data making’ that occurred by way of crowdsourcing through open data platforms, in the context of two specific humanitarian crises, namely the 2010 earthquake in Haiti and the 2015 earthquake in Nepal. We show that the process of creating Big Data from local and global sources of knowledge entails the transformation of information as it moves from one distinct group of contributors to the next. The implication of this transformation is that locally based, affected people and often the original ‘crowd’ are excluded from the information flow, and from the interpretation process of crowdsourced crisis knowledge, as used by formal responding organizations, and are marginalized in their ability to benefit from Big Data in support of their own means. Our paper contributes a critical perspective to the debate on participatory Big Data, by explaining the process of in and exclusion during data making, towards more responsive humanitarian relief.

Item Type: Journal Article
Keywords: Disaster, crowdsourcing, Nepal, Haiti, humanitarian, Big Data
Faculty: ARCHIVED Faculty of Science & Technology (until September 2018)
Depositing User: Lisa Blanshard
Date Deposited: 24 Aug 2020 15:21
Last Modified: 09 Sep 2021 18:59

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