Are there peas in a pod when considering mobile phone and mobile applications use: A quantitative study

Ameen, Nisreen and Shah, Mahmood Hussain and Sims, Julian and Choudrie, Jyoti and Willis, Robert (2020) Are there peas in a pod when considering mobile phone and mobile applications use: A quantitative study. Journal of Retailing and Consumer Services, 55. p. 102067. ISSN 0969-6989

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Official URL: https://doi.org/10.1016/j.jretconser.2020.102067

Abstract

Despite the acknowledgement of the significance of income, affordability and cultural factors in using mobile phones research, there are few studies on how these factors affect females' use of mobile technology. Hence, this paper aims to expand knowledge on female consumers' use of mobile phones and mobile applications in developing countries. It develops a model based on combining the extended unified theory of acceptance and use of technology and the cultural influence model. Multi-stage cluster sampling was used to distribute hard copy questionnaires in Jordanian, Iraqi and UAE households led to 629 replies from female consumers. The results indicated that although income is an important factor, cost is not the highest barrier for females. Culture, society, national IT development and inclusive policies play a key role. This study contributes to existing literature by proposing a new integrated model acknowledging the role of income for females’ use of mobile phones.

Item Type: Journal Article
Keywords: gender, female consumers, mobile application, middle east, mobile phone use, culture
Faculty: Faculty of Business & Law
SWORD Depositor: Symplectic User
Depositing User: Symplectic User
Date Deposited: 27 Feb 2020 12:21
Last Modified: 20 Jan 2021 11:34
URI: https://arro.anglia.ac.uk/id/eprint/705218

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