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Organisational approach to government digital transformation: Comparing the UK and Sweden

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conference contribution
posted on 2023-08-30, 15:57 authored by Irina Popova, Chris Ivory, Anna Uhlin
This article considers the emergence of e-government in the UK and Sweden by conducting a structured document analysis of relevant government reports. The aim of the research was to examine differences in management planning practice – i.e. how change was planned and executed differently in both states. The key finding was that the focus of digital transformation shifted over time from digitalizing services to digitalizing internal departmental work processes. Both governments enacted change by identifying and supporting new roles and agencies deemed able to drive change. In so doing, both actively sought to balance macro-social and micro-social shaping forces. However, the ‘macro’ rationales and micro-level practices for digitalizing services also showed some differences of focus in each case.

History

Page range

177-187

Publisher

Academic Conferences and Publishing International

Place of publication

Reading, UK

ISBN

9781912764037

Conference proceeding

Proceedings of the 18th European Conference on Digital Government

Name of event

18th European Conference on e-Government (ECEG 2018)

Location

Santiago de Compostela, Spain

Event start date

2018-10-25

Event finish date

2018-10-26

Editors

Ramon Bouzas-Lorenzo, Andres Cernadas Ramos

File version

  • Accepted version

Language

  • eng

Legacy posted date

2019-01-18

Legacy creation date

2019-01-16

Legacy Faculty/School/Department

Faculty of Business & Law

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