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Kemal and Yan-final paper- Lyon 2015 .pdf (554.09 kB)

A methodological perspective on mobile banking for G2P payments in Pakistan

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conference contribution
posted on 2023-07-26, 14:23 authored by Atika A. Kemal, Lin Yan
This paper aims to fulfil the methodological gaps that are prevalent within mobile banking (m-banking) practices in the government-to-person (G2P) payment sector in developing countries. By drawing upon the interpretive and social constructionist stance that underpins the theoretical framework, it highlights how the case study methodology guides a qualitative approach for data collection in the study. Hence, an interpretive case study of the Benazir Support Programme in Pakistan, provides a holistic view of m-banking practices from both programme designers as well as women user’s perspective. We discuss how an interpretive methodology ‘constructs’ social realities around mobile banking for individually ‘enabling’ and ‘constraining’ G2P payments, and its impact on financial inclusion for socio-economic change within households. To conclude, we argue why financial education, and training is important for ‘capabilities development’ in the financial inclusion agenda to eradicate poverty in Pakistan.

History

Name of event

015 ISEOR-AOM International Conference and Doctoral Seminar on Research Methods

Location

Lyon, France

Event start date

2015-06-10

Event finish date

2015-06-11

File version

  • Published version

Language

  • eng

Legacy posted date

2018-06-29

Legacy creation date

2018-06-21

Legacy Faculty/School/Department

ARCHIVED Lord Ashcroft International Business School (until September 2018)

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