Spillover of interpersonal conflicts from work into nonwork: A daily diary study

Martinez-Corts, Inés, Demerouti, Evangelia, Bakker, Arnold B. and Boz, Marina (2015) Spillover of interpersonal conflicts from work into nonwork: A daily diary study. Journal of Occupational Health Psychology, 20 (3). pp. 326-337. ISSN 1939-1307

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Official URL: https://doi.org/10.1037/a0038661


This study among a heterogeneous sample of employees expands the Job-Demands (JD-R) theory by examining how interpersonal conflicts at work -task and relationship conflictspillover into the non-work domain on a daily basis. We hypothesized that daily personal resources can buffer the daily negative spillover of interpersonal conflicts from work into the non-work domain. A total of 113 employees (N = 565 occasions) filled in a daily diary questionnaire in the evening before bedtime over five consecutive working days. Results of multi-level analysis showed that the presence of daily personal resources is essential in order to buffer the spillover of interpersonal conflict at work to the non-work domain. Specifically, on days that employees were not very optimistic or resilient, interpersonal conflicts resulted in higher strain-based work-life conflict experiences. These findings contribute to the JD-R theory and show how the unfavorable effects of daily interpersonal conflicts in the work domain may be avoided in the non-work domain through enhancing personal resources. We discuss the implications for theory and practice.

Item Type: Journal Article
Keywords: Diary study, Interpersonal conflict, Personal resources, Spillover, Work-non work conflict
Faculty: ARCHIVED Lord Ashcroft International Business School (until September 2018)
Depositing User: Dr Marina Boz
Date Deposited: 15 Jun 2018 10:55
Last Modified: 04 May 2022 10:40
URI: https://arro.anglia.ac.uk/id/eprint/703106

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