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VERA framework: communicating with people who have dementia
journal contribution
posted on 2023-07-26, 13:14 authored by Amanda Blackhall, David Hawkes, David Hingley, Steven WoodThis article presents a communication framework, devised by the authors, that could be used by healthcare professionals who come into contact with people who have dementia. The framework is based on four key concepts: validation, emotion, reassure and activity (VERA). It describes a stage-by-stage process of communication
that guides nurses towards providing compassionate and caring responses. The framework was developed in response to students who said they find it useful to have structured guidance on how to interact with people who have dementia. The VERA framework offers a means of interpreting communication and responding appropriately.
History
Refereed
- Yes
Volume
26Issue number
10Page range
35-39Publication title
Nursing StandardISSN
2047-9018External DOI
Publisher
RCN PublishingLanguage
- other
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Legacy posted date
2013-07-08Legacy Faculty/School/Department
ARCHIVED Faculty of Health, Social Care & Education (until September 2018)Usage metrics
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