Commodification or transformation: measuring performance in the public sector

Adcroft, Andy and Willis, Robert (2005) Commodification or transformation: measuring performance in the public sector. International Journal of Knowledge, Culture and Change Management, 4 (1). pp. 243-252. ISSN 1447-9524

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Abstract

Management reforms in the public sector represents the commodification of services and the deprofessionalisation of employees and, as such, cannot transform performance.

Item Type:	Journal Article
Faculty:	ARCHIVED Lord Ashcroft International Business School (until September 2018)
Depositing User:	Repository Admin
Date Deposited:	28 Jul 2011 14:02
Last Modified:	09 Sep 2021 16:18
URI:	https://arro.anglia.ac.uk/id/eprint/138373

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