Communication: the essence of care

Crow, Jayne (2010) Communication: the essence of care. In: Communication skills for adult nurses. Open University Press, Maidenhead, UK. ISBN 978-0335237487

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This chapter considers how nurses communicate the dignity and repect that is the essence of healthcare and is the right of all service users in healthcare settings. Through the use of vignettes and examples it will encourage reflection on the attitudes, behaviour and situational influences that may compromise effective communication of these values, and will seek to focus the readers attention on strategies to enhance this key aspect of care.

Item Type: Book Chapter
Faculty: ARCHIVED Faculty of Health, Social Care & Education (until September 2018)
Depositing User: Repository Admin
Date Deposited: 28 Jul 2011 13:03
Last Modified: 24 Feb 2022 11:01

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