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'They wouldn't know how it feels . . .': characteristics of quality care from young people's perspectives: a participatory research project

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journal contribution
posted on 2023-07-26, 12:34 authored by Tina Moules
Literature suggests there is a need to hear from children themselves about the quality of healthcare they receive and, although their views are increasingly sought, little is known about children’s definitions of ‘high or low quality care’. This article reports on a participatory, qualitative study that set out to explore with children and young people whether they could be involved in monitoring the quality of hospital care. Nine young people played an active role in the research process, collecting data from an additional 129 participants aged between 9 and 14. Five characteristics of quality care were identified: ‘technical expertise’, ‘friendly staff ’, ‘respect’, ‘choice’ and ‘explanations’.

History

Refereed

  • Yes

Volume

13

Issue number

4

Page range

322-332

Publication title

Journal of Child Health Care

ISSN

1741-2889

Publisher

SAGE

File version

  • Published version

Language

  • eng

Legacy posted date

2010-11-18

Legacy creation date

2019-12-04

Legacy Faculty/School/Department

ARCHIVED Faculty of Health, Social Care & Education (until September 2018)

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