SCOURFIELD Older People Participation.pdf (88.82 kB)
Ethical considerations when involving older people in public service participation processes
journal contribution
posted on 2023-08-30, 13:28 authored by Peter Scourfield, Sarah BurchIn the United Kingdom, as in many other countries, New Labour governments have heavily promoted different forms of ‘service-user involvement’ in decision making about public services. The current orthodoxy would appear to be that involvement activities carry with them de facto benefits that are both affirmative and empowering. However, relatively little research has been carried out into considering the real impact (emotional or otherwise) of involving citizens in such processes. In this paper, the findings from a small-scale qualitative study led the authors to reflect that when outcomes of consultation are undesired and that when the precise role of those involved is left unclear in terms of purpose, responsibility and accountability, people can be left with powerful, often uncomfortable, feelings. The ethical dimensions of involving people without adequate, prior preparation or ongoing support are discussed, with suggestions made as to how public organisations can take an ethically sound approach to participation. Drawing on research ethics, and informed by the ethics of care, methods through which the potentially harmful effects of involvement can be mitigated are proposed.
History
Refereed
- Yes
Volume
4Issue number
3Page range
236-253Publication title
Ethics and Social WelfareISSN
1749-6543External DOI
Publisher
Taylor & FrancisFile version
- Accepted version
Language
- eng
Official URL
Legacy posted date
2010-11-09Legacy creation date
2020-04-22Legacy Faculty/School/Department
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