A methodological perspective on mobile banking for G2P payments in Pakistan

Kemal, Atika A. and Yan, Lin (2015) A methodological perspective on mobile banking for G2P payments in Pakistan. In: 015 ISEOR-AOM International Conference and Doctoral Seminar on Research Methods, Lyon, France.

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Abstract

This paper aims to fulfil the methodological gaps that are prevalent within mobile banking (m-banking) practices in the government-to-person (G2P) payment sector in developing countries. By drawing upon the interpretive and social constructionist stance that underpins the theoretical framework, it highlights how the case study methodology guides a qualitative approach for data collection in the study. Hence, an interpretive case study of the Benazir Support Programme in Pakistan, provides a holistic view of m-banking practices from both programme designers as well as women user’s perspective. We discuss how an interpretive methodology ‘constructs’ social realities around mobile banking for individually ‘enabling’ and ‘constraining’ G2P payments, and its impact on financial inclusion for socio-economic change within households. To conclude, we argue why financial education, and training is important for ‘capabilities development’ in the financial inclusion agenda to eradicate poverty in Pakistan.

Item Type: Conference or Workshop Item (Paper)
Keywords: mobile banking, G2P payments, interpretivism, case study, Pakistan
Faculty: Lord Ashcroft International Business School
SWORD Depositor: Symplectic User
Depositing User: Symplectic User
Date Deposited: 29 Jun 2018 15:09
Last Modified: 29 Jun 2018 15:09
URI: http://arro.anglia.ac.uk/id/eprint/703191

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