Dementia buddying as a vehicle for person-centred care? The performance of a volunteer-led pilot on two hospital wards

Preston, Claire and Burch, Sarah (2018) Dementia buddying as a vehicle for person-centred care? The performance of a volunteer-led pilot on two hospital wards. Journal of Health Services Research and Policy, 23 (3). pp. 139-147. ISSN 1758-1060

[img] Text
Accepted Version
Available under the following license: Creative Commons Attribution Non-commercial No Derivatives.

Download (69kB)
Official URL: https://doi.org/10.1177/1355819618767944

Abstract

Objectives: to understand and explain whether a dementia buddies pilot introduced into two adjacent mental health hospital wards in England was achieving its aim of enhancing person-centred care. Methods: The research used a cultural lens to evaluate the dementia buddies pilot. It comprised 20 in-depth semi-structured interviews with staff, volunteers and carers in the two wards where the pilot was introduced. Results: The pilot’s ability to deliver positive outcomes depended on its compatibility with the culture of the ward and it performed better in the ward where a person-centred culture of care already existed. In this ward, the pilot became a catalyst for improved experience among patients, carers and staff, whereas in the second ward, the pilot faced resistance from staff and achieved less. Conclusions: This finding underlines the benefit of focusing on workplace culture to understand the performance of volunteer-led initiatives. It also shows that existing ward culture is a determining factor in the capacity for dementia buddy schemes to act as vehicles for culture change.

Item Type: Journal Article
Keywords: dementia buddying, Person-centred care, workplace culture, volunteer, caring culture, befriending
Faculty: ARCHIVED Faculty of Health, Social Care & Education (until September 2018)
Depositing User: Claire Preston
Date Deposited: 13 Mar 2018 15:40
Last Modified: 14 Nov 2019 16:09
URI: http://arro.anglia.ac.uk/id/eprint/702829

Actions (login required)

Edit Item Edit Item