Assessing team performance - Markers and methods

Marriage, Benjamin and Kinnear, John (2016) Assessing team performance - Markers and methods. Trends in Anaesthesia and Critical Care, 7-8. pp. 11-16. ISSN 2210-8440

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Official URL: http://dx.doi.org/10.1016/j.tacc.2016.05.002

Abstract

Optimal team performance in healthcare is vital to avoid error. Assessing teams improves their performance by providing accurate feedback to team members. To construct an assessment tool that is both valid and reliable, it is necessary to understand what should be measured, when it should be measured and the context of the team performance. Current assessment methods include observation of behavioural markers, self-assessment by team members, event-based coding, and narrative field notes. Future assessment tools should incorporate best practice elements such as having a theoretical or empirical basis for teamwork competencies, measuring process rather than outcomes, analysing rather than describing performance, capturing non-observable cognitions, distinguishing individual from collective team behaviours, using trained raters, and linking assessment to learning objectives.

Item Type: Journal Article
Keywords: Teams, Teamwork, Human Factors, Assessment
Faculty: ARCHIVED Faculty of Medical Science (until September 2018)
Depositing User: John Kinnear
Date Deposited: 08 Aug 2016 08:53
Last Modified: 14 Nov 2019 16:12
URI: http://arro.anglia.ac.uk/id/eprint/700662

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