Popova_et al 2018.docx (242.78 kB)
Organisational approach to government digital transformation: Comparing the UK and Sweden
conference contribution
posted on 2023-08-30, 15:57 authored by Irina Popova, Chris Ivory, Anna UhlinThis article considers the emergence of e-government in the UK and Sweden by conducting a structured document analysis of relevant government reports. The aim of the research was to examine differences in management planning practice – i.e. how change was planned and executed differently in both states. The key finding was that the focus of digital transformation shifted over time from digitalizing services to digitalizing internal departmental work processes. Both governments enacted change by identifying and supporting new roles and agencies deemed able to drive change. In so doing, both actively sought to balance macro-social and micro-social shaping forces. However, the ‘macro’ rationales and micro-level practices for digitalizing services also showed some differences of focus in each case.
History
Page range
177-187Publisher
Academic Conferences and Publishing InternationalPlace of publication
Reading, UKISBN
9781912764037Conference proceeding
Proceedings of the 18th European Conference on Digital GovernmentName of event
18th European Conference on e-Government (ECEG 2018)Location
Santiago de Compostela, SpainEvent start date
2018-10-25Event finish date
2018-10-26Editors
Ramon Bouzas-Lorenzo, Andres Cernadas RamosFile version
- Accepted version
Language
- eng
Legacy posted date
2019-01-18Legacy creation date
2019-01-16Legacy Faculty/School/Department
Faculty of Business & LawUsage metrics
Categories
No categories selectedKeywords
Licence
Exports
RefWorks
BibTeX
Ref. manager
Endnote
DataCite
NLM
DC