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Communication: the essence of care

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posted on 2023-07-26, 12:46 authored by Jayne Crow
This chapter considers how nurses communicate the dignity and repect that is the essence of healthcare and is the right of all service users in healthcare settings. Through the use of vignettes and examples it will encourage reflection on the attitudes, behaviour and situational influences that may compromise effective communication of these values, and will seek to focus the readers attention on strategies to enhance this key aspect of care.

History

Refereed

  • Yes

Publisher

Open University Press

Place of publication

Maidenhead, UK

Title of book

Communication skills for adult nurses

ISBN

978-0335237487

Editors

Sarah Kraszewski, Abayomi McEwen

Language

  • other

Legacy posted date

2011-07-28

Legacy Faculty/School/Department

ARCHIVED Faculty of Health, Social Care & Education (until September 2018)

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