Communication: the essence of care

Crow, Jayne (2010) Communication: the essence of care. In: UNSPECIFIED UNSPECIFIED. ISBN 0335237487

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Abstract

This chapter considers how nurses communicate the dignity and repect that is the essence of healthcare and is the right of all service users in healthcare settings. Through the use of vignettes and examples it will encourage reflection on the attitudes, behaviour and situational influences that may compromise effective communication of these values, and will seek to focus the readers attention on strategies to enhance this key aspect of care.

Item Type: Book Chapter
Additional Information: Citation: Crow, J. 2010. Communication: the essence of care. In: S. Kraszewski and A. McEwen. Communication skills for adult nurses. Maidenhead: Open University Press. Ch.3..
Faculty: Faculty of Health and Social Care (for research published prior to September 2011)
Depositing User: Mr I Walker
Date Deposited: 28 Jul 2011 13:03
Last Modified: 07 Jul 2016 12:49
URI: http://arro.anglia.ac.uk/id/eprint/138363

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